Refunds & Returns

Thank you for shopping at our store. We appreciate your business and we are committed to your happiness and satisfaction. If you are not entirely satisfied with your purchase, we are here to assist you with our fair and transparent returns and refunds policy.

Returns

You have 5 calendar days to return an item from the date you received it. To be eligible for a return, our policy is that:

1. Your item must be in the same condition that you received it.
2. Your item must be in the original packaging.
3. Your item should have the receipt or proof of purchase.
4. You must contact us to initiate the return process.

Under ordinary circumstances, we will bear the shipping costs for returns. However, if the item you are returning is large or heavy, you will be responsible for paying the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance for these types of returns, as we cannot guarantee that we will receive returned items.

Refunds

Once we receive your item, we will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Cancellation

If you wish to cancel your order, please contact us as soon as possible. If your order has already been shipped, it cannot be cancelled and you must follow our Return procedures to receive a refund.

Contact Us

For any questions about our Returns and Refunds Policy, or if you would like to request a return or refund, please visit our Contact Us page.

We value your business and your trust in us, and we will always strive to provide you with the best customer service possible. We appreciate your understanding and cooperation with our policies.